PAP helps with ordering alarm transmission and preparing for commissioning. Our sales team reviews the existing fire alarm system, the transmission link and your procurement needs.
Ordering a connection and division of responsibilities
PAP orders the alarm transmission from the operator. For a site connected to the Emergency Response Centre (ERC), the customer submits their own application in the ERC’s ILMO system.
PAP’s equipment and expert work, the operator’s transmission service and the ERC’s processing of the connection are separate parts of the whole. It is advisable to go through the necessary steps and the timetable well before the site is commissioned.
What information is needed for the preparations?
For the preparations, the details of the site and the fire alarm system, the necessary documents and the contact details of the people responsible are gathered. Please also tell us whether this is a new connection or a change to an existing one.
The details of the site’s contact persons and of the fire alarm system custodian (the person designated as responsible for the system) must reflect the actual situation. We go through which information is needed for PAP’s assignment and which the customer provides in their connection application.
Notifications to the people responsible for the property as well
PAP’s alerting service forwards information about the fire, fault, pre-alarm and maintenance events selected for the service. Notifications are sent by text message, voice message and email. The channels and recipients are defined when the service is ordered.
Addressable data transmission, offered as an additional service, can provide a more precise location for a notification. Suitability, the information transmitted and the recipients are defined according to the system and the service.
Maintaining the connection and making changes
With alarm transmission, it is important to know who is responsible for the property’s equipment, the transmission link and the contact information used. Changes to the system or to the people responsible must also be reflected in the service arrangement. PAP also offers alarm transmission maintenance as part of its maintenance and servicing services.
Ways of implementing the transmission link, legal requirements and testing are covered in more detail in the alarm transmission guide.
Tell us what kind of connection the site has now and what you would like to change. We will work out the necessary steps and PAP’s part of the service.